FAQs For Shoppers
Frequently Asked Questions.
Here are some common questions about shopping with us.
When do items get marked down?
Trends marks down clothing and accessories every three weeks. Trends does not negotiate prices. Pieces move very quickly – so if you love an item, act FAST – it won’t be here tomorrow!
How often does inventory change?
Trends merchandise goes in and out daily! We only keep items in the store for 70 days max, but 75% of all of those items sell within the first three weeks of arrival. We add an average of 150 new items into inventory PER DAY.
Don’t worry – It’s easy to keep up with our quickly changing inventory. Just check out our new arrivals rack in store – it’s updated every day!
Do you allow returns?
Of course! If you are unsatisfied for any reason, you can bring your items back within 24 hours for a full refund – not store credit – a full refund! Of course, the item must be in the same condition it was when it left Trends with tags still on.
Can I put an item on hold?
Need time to think about a purchase?
Trends can hold any item for 24 hours. No deposit necessary – but the 24 hours rule is strictly enforced so don’t be late or your hold may be gone…
Do you offer layaway?
Items with a purchase price over $150 may be put on layaway for a period not to exceed 30 days. We require a down payment of 50% of the purchase price. The remaining balance can be paid anytime within the 30-days. Items returned during the layaway period are subject to a 20% restocking fee. Items not paid for within 30 become property of Trends.
Do you have a Loyalty Program?
Heck yes, we do! We love our customers & consignors – You guys RULE!
Next time you’re in store ask one of our associates how to join Resale Rewards. Our new & improved loyalty program – where you get rewarded for every dollar you spend.
Do you ship items?
Any pieces in our Designer Online Store can be shipped anywhere in the US. We can also ship any items you see on our live sales & facebook /instagram page.
Looking for brands like Anthropologie, Free People, J Crew and more? Join our Facebook group Trends First Look – all items in that group can be shipped out to you, as well!
Can you help me put together an outfit?
Trends has a style program just for YOU! Simply fill out your style profile and we’ll be in touch to schedule your visit. Most of the Trends girls have degrees in fashion and an eye for style. We would be more than happy to assist you in creating the perfect outfit, all you have to do is ask! Reqest a style appointment